Hyenablood: had to deal with two drunk guys last night with my 6 foot male security guard co-worker. Fun, lots of fun dealing with two drunk idiots. Then I alone had to get both of them to leave the hotel lobby !! the blonie idiot slurred ' it's a good thing they sent a girl, otherwise i'd have messed up that other guy ' thank god I'm a girl ? I managed to get the two of them to leave the hotel before we had to call the cops. Then in the last hour before my shift is over, paul, the front desk guy, starts challenging me over a bed side alarm going off in a guests room. If the room is occupied, the guest is still in there, I cannot enter and shut the alarm off, I walk away. Paul kept demanded "what's your decision ? " I don't have one, if the room is occupied I cannot enter or do anything. Ended up having to talk to the manager about it all with my co-worker and the manager sided with us the security guards. We can do nothing if the guest is still in there, the guest hasn't checked out.
What is with people ? drunk, challenging me like I could suddenly make the situation all better if I just busted down the door !! what. a. night.
Then in the last hour before my shift is over, paul, the front desk guy, starts challenging me over a bed side alarm going off in a guests room. If the room is occupied, the guest is still in there, I cannot enter and shut the alarm off, I walk away. Paul kept demanded "what's your decision ? " I don't have one, if the room is occupied I cannot enter or do anything. Ended up having to talk to the manager about it all with my co-worker and the manager sided with us the security guards. We can do nothing if the guest is still in there, the guest hasn't checked out.
What is with people ? drunk, challenging me like I could suddenly make the situation all better if I just busted down the door !! what. a. night.